Delivery Model

How to get started

The Setup

Components

All different components specified in the requirements are set up by experienced employees following audit-approved procedures.

Testphase software

After and during the study setup, an extensive amount of tests are conducted to ensure the study meets all the needs and wishes of the customer.

Multiple Environments

When the study is ready to be released to the customer multiple environments are created to provide the opportunity to have both a study and train environment.

A potential customer fills in the customer intake form available on our website. This is done to specify what kind of study is wanted and to see if we can meet your needs.

Based on the intake form and additional communication between the customer and ALEA Clinical a quotation is created. If this quotation is accepted by both parties it is time to set up the study.

User requirements will be created with help from ALEA Clinical in order to customize the software to the customers needs.

All different components specified in the requirements are set up by experienced employees following audit-approved procedures.

After and during the study setup, an extensive amount of tests are conducted to ensure the study meets all the needs and wishes of the customer.

When the study is ready to be released to the customer multiple environments are created to provide the opportunity to have both a study and train environment. This way people can be trained without interfering with the actual study data.

Multiple levels of support are provided if a customer has any questions in regards to the software or if changes need to be made.

ALEA Clinical automatically creates free back-ups up to 30 days to make sure none of the critical data obtained during the study period is lost.

Our Datamanagement

Support

Multiple levels of support are provided if a customer has any questions in regards to the software or if changes need to be made.

Backups

FormsVision automatically creates free back-ups up to 30 days to make sure none of the critical data obtained during the study period is lost.

Explore our delivery options below
Offsite Environment
Operational requirements

The ALEA operational environment is setup following the DTAP (Development, Test, Acceptance and Production) software deployment model, which provides four distinct, identical environments each fulfilling a specific role during the study lifecycle. As a result, depending on fault tolerance options chosen, the operational environment comprises between 18 and 24 Windows 2008 server instances.

Singletenant service environment

When a customer requires a dedicated operational setup, ALEA is provisioned in a single tenant setup. All servers required are dedicated to the customer but are located at in FormsVision BV managed rackspace. The customer may opt to have off-site failover facilities as part of the production environment.

Multitenant service environment

Within the ALEA service model, the ALEA software is provided as a SaaS solution. This not only saves the burden of setting up and maintaining a local infrastructure for operating ALEA, but it also guarantees a proper operational setup of ALEA. The academic proposition is a multitenant SaaS setup where academic customers share a server farm. In other words, whereas ach academic user has a private web address and set of databases, the databases and web applications are hosted on a single server farm.

Private cloud deployment

ALEA may be deployed on privately owned hardware trough flexible in sourcing. With the flexible in sourcing the customer runs a number of trials on a single tenant SaaS environment managed by FormsVision BV. Parallel to this, the local implementation of ALEA in DTAP is carried out under the auspices of technical staff of FormsVision BV. A final audit by FormsVision BV completes the flexible in sourcing process with a certification. A biannual audit is part of the service contract.

On Premise Environment
a
Full DTAP deployment
Partial DTAP deployment
Failover facility
Certification services
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